What If - Revision history

Admin at 02:51, 29 January 2020

2020-01-29T02:51:47Z

Admin at 09:01, 9 January 2020

2020-01-09T09:01:12Z

Admin at 08:12, 9 January 2020

2020-01-09T08:12:05Z

Admin at 03:34, 26 December 2019

2019-12-26T03:34:21Z

Admin: Give HOD access to Item Detail

2019-12-04T08:36:02Z

Give HOD access to Item Detail

Admin at 07:55, 4 December 2019

2019-12-04T07:55:57Z

Admin: re-assign, finish by operator

2019-12-04T05:04:27Z

re-assign, finish by operator

Admin at 03:35, 4 December 2019

2019-12-04T03:35:48Z

Admin: Operational Section

2019-11-29T08:20:29Z

Operational Section

Admin at 07:35, 28 November 2019

2019-11-28T07:35:41Z

@@ Line 24: / Line 24: @@
          <td valign=bottom width=10%> <li> [[Pricing|Pricing]] </li></td>
          <td valign=bottom width=10%> <li> [[First_Use|First Use]] </li></td>
          <td valign=bottom width=10%> <li> [[Operation|Operation]] </li></td>
          <td valign=bottom width=10%> <li> [[Affiliates|Affiliates]] </li></td>
          <td valign=bottom width=10%> <li> [[What_If|What If]] </li></td>
          <td valign=bottom width=10%> <li> [[Contact|Contact]] </li></td>

@@ Line 650: / Line 650: @@
      <table width=99% border="0">
          <tr>
-             <td width=5%><strong> What - ? </strong></td>
+             <td width=5%><strong> What if my operational staff does not have active email? </strong></td>
          </tr>
      </table>
@@ Line 659: / Line 659: @@
      <tr>
          <td colspan=3>
-             <p style="text-align:justify;"><br> The higher-level staff can use our features that we call with "Alert". This feature not only can be used to signal danger signs if there are unplanned conditions such as natural disasters or terror threats that occur in the hotel area but can be used by higher-level staff to announce general information to other staff when a higher level staff member wants to hold a meeting with their staff. The steps that need to be taken if a higher level staff wants to announce something is:
+             <p style="text-align:justify;"><br> The administrator or authorized staff for set up each staff account can input fictitious emails in the email column when makes a settings. For more details, please following this step::
              </p>
          </td>
@@ Line 665: / Line 665: @@
      <tr>
          <td valign=top> 1. </td>
-         <td valign=top> Tap on menu bar then select "Emergency" or click "Alert" if you log in via web apps.</td>
+         <td valign=top> Click the Setting" menu.</td>
      </tr>
      <tr>
          <td valign=top> 2. </td>
-         <td valign=top> Tap the "Create Emergency" (+) button. </td>
+         <td valign=top> Click the "User Management" menu. </td>
      </tr>
      <tr>
          <td valign=top> 3. </td>
-         <td valign=top> Select the condition type, such as: briefing or morning meeting.</td>
+         <td valign=top> Click the "User Login" menu.</td>
      </tr>
      <tr>
          <td valign=top> 4. </td>
-         <td valign=top> Select the department that will receive the notification and fill additional note if necessary.</td>
+         <td valign=top> Click "New" button for adding a new account or click "Edit" button to editting existing account.</td>
      </tr>
      <tr>
          <td valign=top> 5. </td>
-         <td valign=top> Tap the "Submit" buton. </td>
+         <td valign=top>Fill all column.
      </tr>
      <tr>
          <td valign=top> 6. </td>
-         <td valign=top> all staff in the department you choose will receive notifications. </td>
+         <td valign=top> Click the "Save" button. </td>
      </tr>
              </p>

← Older revision		Revision as of 08:12, 9 January 2020
Line 643:		Line 643:
	</div>		</div>
	<!--END of What If device error-->		<!--END of What If device error-->
		+
		+
		+
		+	<!--How to solve 1 email for 2 0r more users-->
		+	<div class="plainlinks" style="border: 1px solid SkyBlue; -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -moz-border-radius: 7px; -webkit-border-radius: 7px; border-radius: 7px; background: #fff; background: -moz-linear-gradient(top, #fff 75%, #F5F5F5 100%); background-color: LightBlue; background-image: -moz-linear-gradient(top, LightBlue, #5f96d3); background-image: -ms-linear-gradient(top, LightBlue, #5f96d3); background-image: -o-linear-gradient(top, LightBlue, #5f96d3); background-image: -webkit-gradient(linear, left top, left bottom, from(LightBlue), to(#5f96d3)); height:auto; padding-left: 20px; padding-top:3px; padding-bottom:3px; padding-right:20px; margin-left:0px; margin-right:0px; margin-bottom:-20px; position: relative;">
		+	<table width=99% border="0">
		+	<tr>
		+	<td width=5%><strong> What - ? </strong></td>
		+	</tr>
		+	</table>
		+	</div>
		+
		+	<div style="border:0; -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -moz-border-radius: 7px; -webkit-border-radius: 7px; border-radius: 7px; background: #fff; background: -moz-linear-gradient(top, #fff 75%, #F5F5F5 100%); background: -webkit-gradient(linear, left top, left bottom, color-stop(75%,#fff), color-stop(100%,#F5F5F5)); background: -webkit-linear-gradient(top, #fff 75%,#F5F5F5 100%); background: -o-linear-gradient(top, #fff 75%,#F5F5F5 100%); background: -ms-linear-gradient(top, #fff 75%,#F5F5F5 100%); background: linear-gradient(top, #fff 75%,#fff 100%); height:auto; padding-left:20px; padding-top:3px; padding-bottom:3px; padding-right:20px; margin-left:20px; margin-right:5px; margin-top:7px; margin-bottom:10px;">
		+	<table width=99% border="0">
		+	<tr>
		+	<td colspan=3>
		+	<p style="text-align:justify;"><br> The higher-level staff can use our features that we call with "Alert". This feature not only can be used to signal danger signs if there are unplanned conditions such as natural disasters or terror threats that occur in the hotel area but can be used by higher-level staff to announce general information to other staff when a higher level staff member wants to hold a meeting with their staff. The steps that need to be taken if a higher level staff wants to announce something is:
		+	</p>
		+	</td>
		+	</tr>
		+	<tr>
		+	<td valign=top> 1. </td>
		+	<td valign=top> Tap on menu bar then select "Emergency" or click "Alert" if you log in via web apps.</td>
		+	</tr>
		+	<tr>
		+	<td valign=top> 2. </td>
		+	<td valign=top> Tap the "Create Emergency" (+) button. </td>
		+	</tr>
		+	<tr>
		+	<td valign=top> 3. </td>
		+	<td valign=top> Select the condition type, such as: briefing or morning meeting.</td>
		+	</tr>
		+	<tr>
		+	<td valign=top> 4. </td>
		+	<td valign=top> Select the department that will receive the notification and fill additional note if necessary.</td>
		+	</tr>
		+	<tr>
		+	<td valign=top> 5. </td>
		+	<td valign=top> Tap the "Submit" buton. </td>
		+	</tr>
		+	<tr>
		+	<td valign=top> 6. </td>
		+	<td valign=top> all staff in the department you choose will receive notifications. </td>
		+	</tr>
		+	</p>
		+	</td>
		+	</tr>
		+	</table>
		+	</div>
		+	<!--END of How to solve 1 email for 2 0r more users-->

@@ Line 407: / Line 407: @@
      <tr>
          <td colspan=3>
-             <p style="text-align:justify;"><br> Before discussing this issue, the hotel sides (Administrator Staff) <strong>MUST input the data of request items that are common or frequently requested by hotel guests</strong>. And when making arrangements in the item detail section, the hotel or administrator staff <strong>MUST input the item data with the name “Other” for every single department </strong>in your hotel. This step needs to be taken so that hotel staff can resolve the problem when there is a guest who make requests to the hotel but that requested items are not in the list of hotel requests that have been inputted previously.
+             <p style="text-align:justify;"><br> Before discussing this issue, the hotel sides (Administrator Staff) <strong>MUST input the data of request items that are common or frequently requested by hotel guests</strong>. When making setting in the item detail section, the hotel or administrator staff <strong>MUST input the item data with the name “Other” for every single department </strong>in your hotel. This step needs to be taken so that hotel staff can resolve the problem when there is a guest who make requests to the hotel but that requested items are not in the list of hotel requests that have been inputted previously.
              <p style="text-align:justify;"> If this step has been taken, the hotel can resolve this cases by following the steps as follows:
          </td>

@@ Line 53: / Line 53: @@
      <tr>
          <td colspan=3>
-             <p style="text-align:justify;"><br> Hotel staff who receive notice from hotel guests for changes in their request can contact the staff from relevant department (authorized staff) or Front Office staff. When the hotel guest request status has entered "On Going" status, you can only make changes to the quantity, order notes, attachments, and notes in the attachments. Staff from the relevant departments (authorized staff) can do updating request where has "On Going" status by accessing:
+             <p style="text-align:justify;"><br> Sometimes, the administrator or hotel management does not know the list of item requests/ tasks for each department because there are too many data lists. The way to solve this issue is the administrator gives each "Head Of Department" access to create and edit a list of data items in the department he leads. The steps to give "Item Details" access to Head Of Department is:
              </p>
          </td>

@@ Line 37: / Line 37: @@
 <hr width="100%"></hr>
 </div>
@@ Line 84: / Line 139: @@
 </table>
 </div>
-<!--END of What If Void-->
+<!--END of What If Setting in Detail Item-->

@@ Line 144: / Line 144: @@
      <tr>
          <td colspan=3>
-             <p style="text-align:justify;"><br> Hotel staff who receive notice from hotel guests for changes in their request can contact the staff from relevant department (authorized staff) or Front Office staff. When the hotel guest request status has entered "On Going" status, you can only make changes to the quantity, order notes, attachments and notes in the attachments. Staff from the relevant departments (authorized staff) can do updating request where has "On Going" status by accessing:
+             <p style="text-align:justify;"><br> Hotel staff who receive notice from hotel guests for changes in their request can contact the staff from relevant department (authorized staff) or Front Office staff. When the hotel guest request status has entered "On Going" status, you can only make changes to the quantity, order notes, attachments, and notes in the attachments. Staff from the relevant departments (authorized staff) can do updating request where has "On Going" status by accessing:
              </p>
          </td>
@@ Line 455: / Line 455: @@
      <tr>
          <td colspan=3>
-             <p style="text-align:justify;"><br> The hotel staff can use the direct assignment feature in the Keponet web application. In the details of each item that is inputted, staff with higher levels can directly appoint staff who must do it by:
+             <p style="text-align:justify;"><br> The hotel staff can use the direct assignment feature in the Keponet. A way to use the feature directly the direct assignment feature in Keponet:
          </td>
      </tr>
@@ Line 484: / Line 539: @@
 </table>
 </div>
-<!--END of What If Direct Assign-->
+<!--END of What If Re-Assign-->
@@ Line 526: / Line 581: @@
      <tr>
          <td colspan=3>
-             <p style="text-align:justify;"><br> Minta bantuan operator untuk memfinishkan saat sudah selesai,
+             <p style="text-align:justify;"><br> The staff who handle a task can ask the operator staff to change the status of their work from "On Going" to "Finish" status. The operator staff who will later change the status of that task. For additional information, the operator feature can only be accessed via the web app.
              </p>
          </td>

← Older revision		Revision as of 03:35, 4 December 2019
Line 510:		Line 510:
	</div>		</div>
	<!--END of What If Operator-->		<!--END of What If Operator-->
		+
		+
		+
		+	<!--What If device error-->
		+	<div class="plainlinks" style="border: 1px solid SkyBlue; -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -moz-border-radius: 7px; -webkit-border-radius: 7px; border-radius: 7px; background: #fff; background: -moz-linear-gradient(top, #fff 75%, #F5F5F5 100%); background-color: LightBlue; background-image: -moz-linear-gradient(top, LightBlue, #5f96d3); background-image: -ms-linear-gradient(top, LightBlue, #5f96d3); background-image: -o-linear-gradient(top, LightBlue, #5f96d3); background-image: -webkit-gradient(linear, left top, left bottom, from(LightBlue), to(#5f96d3)); height:auto; padding-left: 20px; padding-top:3px; padding-bottom:3px; padding-right:20px; margin-left:0px; margin-right:0px; margin-bottom:-20px; position: relative;">
		+	<table width=99% border="0">
		+	<tr>
		+	<td width=5%><strong> What if the hotel staff getting trouble with their device after handle a task ? While the related staff had finshed their task but couldn't changed the task status to "finish" because there was get a trouble on their device. </strong></td>
		+	</tr>
		+	</table>
		+	</div>
		+
		+	<div style="border:0; -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -moz-border-radius: 7px; -webkit-border-radius: 7px; border-radius: 7px; background: #fff; background: -moz-linear-gradient(top, #fff 75%, #F5F5F5 100%); background: -webkit-gradient(linear, left top, left bottom, color-stop(75%,#fff), color-stop(100%,#F5F5F5)); background: -webkit-linear-gradient(top, #fff 75%,#F5F5F5 100%); background: -o-linear-gradient(top, #fff 75%,#F5F5F5 100%); background: -ms-linear-gradient(top, #fff 75%,#F5F5F5 100%); background: linear-gradient(top, #fff 75%,#fff 100%); height:auto; padding-left:20px; padding-top:3px; padding-bottom:3px; padding-right:20px; margin-left:20px; margin-right:5px; margin-top:7px; margin-bottom:10px;">
		+	<table width=99% border="0">
		+	<tr>
		+	<td colspan=3>
		+	<p style="text-align:justify;"><br> Minta bantuan operator untuk memfinishkan saat sudah selesai,
		+	</p>
		+	</td>
		+	</tr>
		+	</table>
		+	</div>
		+	<!--END of What If device error-->

@@ Line 501: / Line 501: @@
      <tr>
          <td colspan=3>
-             <p style="text-align:justify;"><br> If your hotel system uses a operator user as a traffic controller for operational activities in the hotel, Keponet is an application that is compatible with that system. Keponet has supported hotel operations that are operator-based or independent-based.
+             <p style="text-align:justify;"><br> If your hotel system uses a operator user as a traffic controller for operational activities in the hotel, Keponet is an application that is compatible with that system. Keponet has supported hotel operations that are operator-based, independent-based, or both.
              </p>
              <p style="text-align:justify;"> On several occasions, the function of the operators are can be used if there is the hotel staff on duty of having problems with their devices. Such as: hotel staff have finished working on a specific task but before changing the status of this task to "Finish", this staff's device die out because the device is running out of battery. With the operator function, this staff can contact the operator to help him makes a change that assignment status from "On Going status to the "finish" status.

@@ Line 166: / Line 166: @@
      <tr>
          <td valign=top> 5. </td>
-         <td valign=top> Tap the "Update" buton</td>
+         <td valign=top> Tap the "Update" buton.</td>
      </tr>
              </p>
@@ Line 327: / Line 327: @@
              <br> 2. make sure you are on the "Detail Item" page.
              <br> 3. Tap the “Edit” button.
-             <br> 4. In this page, hotel staff can edit quantity, note, or attachment..
+             <br> 4. In this page, hotel staff can edit quantity, note, or attachment.
              <br> 5. Tap the “Update” button.
              <br> 6. All changes will be implemented.