First Use

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First Use Guide

You still need to do some further steps after registering to Keponet, that is making default settings.

This section will take you to know the flow that must be configured before the full implementation of Keponet application usage.

What you must configure before use Keponet ?

STEP 1

BASIC CONFIGURATION Update information on your hotel and do upgrade your subscription status. The user must change his default password to protect his privacy. Steps to changes password is: a. Click "Setting". b. Click “Config Hotel”. c. Fill Hotel Name column with your Hotel Name. d. Select the time zone that suits your hotel. e. Click "Update" button. For more details, please access the Manual Book page.

STEP 2

LOCATION CATEGORY On this page, users can organize the location inside the hotel. The user only needs to inputting the name of the location category based on the location that actually exists in your hotel. Any data that you input in this setup session, will be used when you make settings in the Location Details. Steps to make default setting about location category is: a. Click "Setting". b. Click “Location”. c. Click "Location Category". d. Click "Add" button. e. Fill in the location category column with the location name in your hotel. f. Click “Save” button. g. The new location category will be shown in the list. For more details, please access the Manual Book page.

STEP 3

LOCATION DETAIL Users can make settings of all locations in the hotel, such as: giving a room number for guest rooms or giving location names for area that have names according to the location category that you have set in the previous settings. Steps to make default setting about location detail is: a. Click "Setting". b. Click “Location”. c. Click "Location Detail". d. Click "Single" button to add one location or "Multiple Number" to add room number more than one room. e. Choose “Location Category” and type the room name. In location column, You can fill in with room number for guest room, room name for meeting room, or location name for area that have names. f. Click "Save". g. The new location will be shown in the list. For more details, please access the Manual Book page.

STEP 4

DEPARTMENT & STAFF POSITION This menu has function to managing department & staff position within the hotel. In department menu and staff position menu, users can give the name of the department and give the name of each position in accordance with the conditions at their hotel. Steps to make default setting about department & staff position is: a. Click "Setting". b. Click “User Management”. c. Click “Department” for department default setting. Or click "Staff position" to make staff level settings. d. Fill in all the available fields. e. Click "Save". f. All changes will be shown in the list. For more details, please access the Manual Book page.

STEP 5

USER LOGIN Classifying each staff work in a hotel to be differentiated based on the position and department has been determined. The administrators need to select departments and the staff positions based on previous settings, fill in staff names, fill in staff e-mail's that are useful as staff ID's when they want to login into Keponet, give a password as a user security code, and last provide access to each menu in Keponet for each user in your hotel. Steps to make default setting about user login is: a. Click "Setting". b. Click “User Management”. c. Click "User Login" to make information settings for staff who can login to the application. d. Fill in all the available fields. e. Click "Save". f. All changes will be shown in the list. For more details, please access the Manual Book page.

STEP 6

ITEM CATEGORY Classifying of all items type that hotel guest may requested. In this section, the administrator only needs to inputting the name of the item category based on the classification of items that actually exists in your hotel. Steps to make default setting about item category is: a. Click "Setting". b. Click “Item Request”. c. Click “Item Category”. d. Click “Add” button. e. Fill in name of item category in the item category column. f. Click "Save". g. The new item category will be shown in the list. For more details, please access the Manual Book page.

STEP 7

ITEM DETAIL CONFIGURATION Manage all request from the guests and send it quickly to hotel staff in related division. Extra accuracy is needed when setting up in this session because an administrator needs to select the department and item category, give the name of each item that can be requested by hotel guests, determine the position of staff and departments that can handle these items, give an estimated of escalation time about an item can be finished. Steps to make default setting about item detail is: a. Click "Setting". b. Click “Item Request”. c. Click “Item Detail”. d. Click “Add” button. e. Fill in the Department column with the department that must handle the request. f. Select Item Category. g. Fill in the name of request item in name column and please (√) the “Quantity Input” if the request item has quantity. h. Fill in the “Delegate To” form with the department and position that can handle the request item. All staff inputted in the “Delegate To” form will receive a notification if there is a new request item and by default it can void this item. i. Fill in the “Escalation” form column with the department and position that will receive notification if there is an unfinished request. j. Click "Save". k. The new item detail will be shown in the list. For more details, please access the Manual Book page.

STEP 8

Download Apps

Download mobile Keponet in iOS or Android for portability and get notify in real-time

As an attention! The keponet is a system that we designed to select data from a list that was previously entered, not from entering new data when operational activities are running. It aims to minimize duplicated data. Therefore, setting up data is very necessary before operational activities run in your hotel. To see the default data sample when you do setting data, please click here.

For more details, please visit our website.

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