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| | + | <!-- [[File:under_construction.png|center|350px|link=Main_Page]] --> |
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| − | <p align=justify> Keponet is software that functions to manage all guest requests and then send these | + | <!-- |
| − | requests to related staff in real time, so that it can improve hotel service standards and
| |
| − | manage staff performance to achieve customer satisfaction.</p>
| |
| − | <p align=justify> Keponet is available in a web version and mobile version. Keponet in web version is more functioned as a master setting and mobile version is more used for operational activities in hotel area.</p>
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| | | | |
| − | <div class="plainlinks" style="border: 1px solid SkyBlue; -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -moz-border-radius: 7px; -webkit-border-radius: 7px; border-radius: 15px 0px 15px 0px; background: #fff; background: -moz-linear-gradient(top, #fff 75%, #F5F5F5 100%); background-color: LightBlue; background-image: -moz-linear-gradient(top, LightBlue, #5f96d3); background-image: -ms-linear-gradient(top, LightBlue, #5f96d3); background-image: -o-linear-gradient(top, LightBlue, #5f96d3); background-image: -webkit-gradient(linear, left top, left bottom, from(LightBlue), to(#5f96d3)); height:auto; padding-left:20px; padding-top:0px; padding-bottom:5px; margin-left:0px; margin-right:850px; min-width:150px; max-width:250px;"> | + | <div class="plainlinks" style="border: 1px solid SkyBlue; -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -moz-border-radius: 7px; -webkit-border-radius: 7px; border-radius: 7px; background: #fff; background: -moz-linear-gradient(top, #fff 75%, #F5F5F5 100%); background-color: LightBlue; background-image: -moz-linear-gradient(top, LightBlue, #5f96d3); background-image: -ms-linear-gradient(top, LightBlue, #5f96d3); background-image: -o-linear-gradient(top, LightBlue, #5f96d3); background-image: -webkit-gradient(linear, left top, left bottom, from(LightBlue), to(#5f96d3)); height:auto; padding-left: 20px; padding-top:3px; padding-bottom:3px; padding-right:20px; margin-left:0px; margin-right:0px; margin-bottom:-20px; position: relative;"> |
| − | <table width=100% border="0"> | + | <table width=99% border="0"> |
| | <tr> | | <tr> |
| − | <td><font size="2" color="white"> | + | <td width=5%><strong> (Re-open Fitur) ?</strong></td> |
| − | <p align=right><strong><li>Web Apps Version</li></strong></p></font></td>
| |
| | </tr> | | </tr> |
| | </table> | | </table> |
| | </div> | | </div> |
| | | | |
| − | <!--TABEL A. GENERAL INFORMATION--> | + | <div style="border:0; -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); box-shadow: 0 1px 3px rgba(0, 0, 0, 0.35); -moz-border-radius: 7px; -webkit-border-radius: 7px; border-radius: 7px; background: #fff; background: -moz-linear-gradient(top, #fff 75%, #F5F5F5 100%); background: -webkit-gradient(linear, left top, left bottom, color-stop(75%,#fff), color-stop(100%,#F5F5F5)); background: -webkit-linear-gradient(top, #fff 75%,#F5F5F5 100%); background: -o-linear-gradient(top, #fff 75%,#F5F5F5 100%); background: -ms-linear-gradient(top, #fff 75%,#F5F5F5 100%); background: linear-gradient(top, #fff 75%,#fff 100%); height:auto; padding-left:20px; padding-top:3px; padding-bottom:3px; padding-right:20px; margin-left:20px; margin-right:5px; margin-top:7px; margin-bottom:10px;"> |
| − | <div>
| + | <table width=99% border="0"> |
| − | <table border=0>
| + | <table width=99% border="0"> |
| − | <tr>
| + | <tr> |
| − | <td valign=top><p align=justify><strong> A. </strong></td>
| + | <td colspan=3> |
| − | <td colspan=5 valign=top><p align=justify><strong>General Information</strong>
| + | <p style="text-align:justify;"><br> Perlu membuat baru lagi, kita belum menyediakan fitur re open secara langsung. |
| − | <p align=justify>Before using Keponet on web apps version, users are advised to learn the Keponet layout of the web application version and make profile updates.</p></td>
| + | <br> Sometimes, the administrator or hotel management does not know the list of item requests/ tasks for each department because there are too many data lists. The way to solve this issue is the administrator gives each "Head Of Department" access to create and edit a list of data items in the department he leads. The steps to give "Item Details" access to Head Of Department is: |
| − | </tr>
| + | </p> |
| − | <!--TABEL 1. NAVIGATION-->
| + | </td> |
| − | <tr>
| + | </tr> |
| − | <td> </td>
| + | <tr> |
| − | <td valign=top><p align=justify>1. </p></td>
| + | <td valign=top> 1. </td> |
| − | <td colspan=4 valign=top><p align=justify> </p>
| + | <td valign=top> Click on the "Setting" menu.</td> |
| − | <p align=justify> Navigation
| + | </tr> |
| − | <br> The reason of studying the layout of Keponet Web Apps Version is to allow users more familiar with the layout of the Keponet, so makes user are easier to make configuration and operate this application.
| + | <tr> |
| − | <br> This is the Keponet layout:
| + | <td valign=top> 2. </td> |
| − | <br> <strong>Picture</strong>
| + | <td valign=top> Click the "User Management" menu. </td> |
| − | <br> a. Menubar.
| + | </tr> |
| − | <br> b. Expand / Collapse Button (Burger Button).
| + | <tr> |
| − | <br> c. Account Setting Button.
| + | <td valign=top> 3. </td> |
| − | <br> d. Language Button.
| + | <td valign=top> Click "User Login".</td> |
| − | <br> e. Review Page / Worksheet Page.
| + | </tr> |
| − | <br> f. Hotel Logo.
| + | <tr> |
| − | <br> g. Help Section. </p></td>
| + | <td valign=top> 4. </td> |
| − | </tr>
| + | <td valign=top> Click on the account that acts as Head Of Department.</td> |
| − | <!--TABEL 2. USER PROFILE-->
| + | </tr> |
| − | <tr>
| + | <tr> |
| − | <td> </td>
| + | <td valign=top> 5. </td> |
| − | <td valign=top><p align=justify>2. </p></td>
| + | <td valign=top> Click "Edit" button.</td> |
| − | <td colspan=4 valign=top><p align=justify> </p>
| + | </tr> |
| − | <p align=justify> User Profile
| + | <tr> |
| − | <br> The user needs to update his profile to show the characteristics of users themselves. In profile page, users can see the personal information, change the avatar image, and find out the online status of all devices using their own account. Steps for updating the profile is:
| + | <td valign=top> 6. </td> |
| − | <br> a. Click Account Setting button at top right corner of the page.
| + | <td valign=top> Give access to create and edit the item details to "Head Of Department" account.</td> |
| − | </p> </td>
| + | </tr> |
| − | </tr>
| + | <tr> |
| − | <tr>
| + | <td valign=top> 7. </td> |
| − | <td> </td>
| + | <td valign=top> Now, the "Head Of Department" account can create and edit items that correspond to his department.</td> |
| − | <td> </td>
| + | </tr> |
| − | <td width=2% valign=top><p align=justify> </p>
| + | </p> |
| − | <p align=justify> b.
| + | </td> |
| − | <br> c. </p>
| + | </tr> |
| − | </td>
| + | </table> |
| − | <td colspan=3 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Click “Profile” (Initialized your name and department).
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| − | <br> In this section, you can see your personal information, detailed information about your job position, your online status with device information, and give avatar.</p>
| |
| − | </td>
| |
| − | </tr>
| |
| − | <!--TABEL 3. GETTING REFERRAL CODE.-->
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| − | <tr>
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| − | <td> </td>
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| − | <td valign=top><p align=justify>3. </p></td>
| |
| − | <td colspan=4 valign=top><p align=justify> </p>
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| − | <p align=justify> Getting Referral Code.
| |
| − | <br> This feature contains a unique code that you can share and can be use by other hotels to register on Keponet sourced from your recommendations (Affiliates Program). You can access this feature if your account has access to the "Config Hotel" menu. Steps to get referral code is:
| |
| − | <br> a. Click Account Setting button at top right corner of the page.</p> </td>
| |
| − | </tr>
| |
| − | <tr>
| |
| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> b.
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| − | <br> c.
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| − | <br> d. </p>
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| − | | |
| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Click stripe (-) button, located under user staff position and department.
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| − | <br> Click “Copy link” button.
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| − | <br> Share that link to new user who will register to the Keponet. </p>
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| − | </td>
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| − | </tr>
| |
| − | <!--TABEL 4. CHANGES PASSWORD-->
| |
| − | <tr>
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| − | <td> </td>
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| − | <td valign=top><p align=justify>4. </p></td>
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| − | <td colspan=4 valign=top><p align=justify> </p>
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| − | <p align=justify> Changes Password.
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| − | <br> The user must change his default password to protect his privacy. Steps to changes password is:
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| − | <br> a. Click Account Setting button at top right corner of the page. </p> </td>
| |
| − | </tr>
| |
| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> b.
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| − | <br> c.
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| − | <br> d.
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| − | <br> e. </p>
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| − | | |
| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Click “Change Password” button.
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| − | <br> Fill your current password.
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| − | <br> Fill your new password and confirm your new password.
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| − | <br> Click “Changed Password” button. </p>
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| − | </td>
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| − | </tr>
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| − | </table>
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| − | </div>
| |
| − | <!--END OF TABEL GENERAL INFORMATION-->
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| − | | |
| − | | |
| − | <!--TABEL B. SETTING-->
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| − | <div>
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| − | <table border=1>
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| − | <tr>
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| − | <td valign=top><p align=justify><strong> B. </strong></td>
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| − | <td colspan=5 valign=top><p align=justify><strong> Setting </strong>
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| − | <p align=justify> Setting feature can only be accessed by Administrator or other authorized staff. Administrator or other authorized staff can make arrangements that will be used as basic parameters in your hotel operations. The Setting menu has sub menu such as: </p></td>
| |
| − | </tr>
| |
| − | <!--TABEL 1. CONFIG HOTEL-->
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| − | <tr>
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| − | <td> </td>
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| − | <td valign=top><p align=justify>1. </p></td>
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| − | <td colspan=4 valign=top><p align=justify> Config Hotel
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| − | <br> General information of hotel that using Keponet, has information like: Hotel Name, address, the subscription status, and active staff. In this section, user can do update hotel name, change hotel logo, and knowing the last user who changed hotel information.</p>
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| − | </td>
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| − | </tr>
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| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> a. </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Update Hotel Name.
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| − | <br> The hotel administrator can update the hotel name in a way: </p>
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| − | </td>
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| − | </tr>
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| − | <tr> | |
| − | <td> </td>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> 1)
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| − | <br> 2)
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| − | <br> 3)
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| − | <br> 4)
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| − | <br> 5) </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align= justify> </p> | |
| − | <p align=justify> Click “Setting”.
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| − | <br> Click “Config Hotel” menu.
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| − | <br> Type the latest name of your hotel in hotel name column.
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| − | <br> Click “Update” button.
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| − | <br> The changes will be implemented. </p>
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| − | </td>
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| − | </tr>
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| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> b. </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Update Hotel Logo.
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| − | <br> The hotel administrator can update the hotel logo in a way: </p>
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| − | </td>
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| − | </tr>
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| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> 1)
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| − | <br> 2)
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| − | <br> 3)
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| − | <br> 4)
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| − | <br> 5)
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| − | <br> 6)
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| − | <br> 7) </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Click “Setting”.
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| − | <br> Click “Config Hotel” menu.
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| − | <br> Click “Change Hotel Logo” button.
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| − | <br> Click “Browse” button.
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| − | <br> Choose your hotel logo.
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| − | <br> Click “Upload” button.
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| − | <br> The changes will be implemented. </p>
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| − | </td>
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| − | </tr>
| |
| − | <!--TABEL 2. SUBSCRIPTION-->
| |
| − | <tr> | |
| − | <td> </td>
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| − | <td valign=top><p align=justify>2. </p></td>
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| − | <td colspan=4 valign=top><p align=justify> Subscription
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| − | <br> This menu contains information about your hotel subscription status when using Keponet. This menu also has information about history subscriptions, maximum users, subscription types, increased subscriptions, and extend subscriptions.</p>
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| − | </td>
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| − | </tr>
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| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> a. </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Add Subscription. </p>
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| − | </td>
| |
| − | </tr> | |
| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> 1)
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| − | <br> 2)
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| − | <br> 3)
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| − | <br> 4)
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| − | <br> 5) </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Click “Setting”.
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| − | <br> Click “Subscription” menu.
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| − | <br> -
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| − | <br> -
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| − | <br> - </p>
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| − | </td>
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| − | </tr>
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| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> b. </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Upgrade Subscription. </p>
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| − | </td>
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| − | </tr>
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| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> 1)
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| − | <br> 2)
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| − | <br> 3)
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| − | <br> 4)
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| − | <br> 5)
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| − | <br> 6)
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| − | <br> 7) </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Click “Setting”.
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| − | <br> Click “Subscription” menu.
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| − | <br> -
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| − | <br> -
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| − | <br> -
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| − | <br> -
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| − | <br> - </p>
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| − | </td>
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| − | </tr>
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| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> c. </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Completed Invoice With Directly Make Payments. </p>
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| − | </td>
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| − | </tr>
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| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> 1)
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| − | <br> 2)
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| − | <br> 3)
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| − | <br> 4)
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| − | <br> 5) </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Click “Setting”.
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| − | <br> Click “Subscription” menu.
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| − | <br> -
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| − | <br> -
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| − | <br> - </p>
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| − | </td>
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| − | </tr> | |
| − | <tr>
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| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> d. </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Completed Invoice With Delay Payments. </p>
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| − | </td>
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| − | </tr>
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| − | <tr>
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| − | <td> </td> | |
| − | <td> </td>
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| − | <td> </td>
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| − | <td width=2% valign=top><p align=justify> </p>
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| − | <p align=justify> 1)
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| − | <br> 2)
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| − | <br> 3)
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| − | <br> 4)
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| − | <br> 5)
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| − | <br> 6)
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| − | <br> 7) </p>
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| − | </td>
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| − | <td colspan=3 valign=top><p align=justify> </p>
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| − | <p align=justify> Click “Setting”.
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| − | <br> Click “Subscription” menu.
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| − | <br> -
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| − | <br> -
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| − | <br> -
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| − | <br> -
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| − | <br> - </p>
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| − | </td>
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| − | </tr>
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| − | | |
| − | </table>
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| | </div> | | </div> |
| − | <!--END OF TABEL SETTING-->
| |
| − |
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| − |
| |
| − | <!--TABEL B. REQUEST-->
| |
| − | <div>
| |
| − | <table border=0>
| |
| − | <tr>
| |
| − | <td valign=top><p align=justify><strong> A. </strong></td>
| |
| − | <td colspan=5 valign=top><p align=justify><strong>General Information</strong>
| |
| − | <p align=justify>Before using Keponet on web apps version, users are advised to learn the Keponet layout of the web application version and make profile updates.</p></td>
| |
| − | </tr>
| |
| − | <!--TABEL 1. NAVIGATION-->
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td valign=top><p align=justify>1. </p></td>
| |
| − | <td colspan=4 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Navigation
| |
| − | <br> The reason of studying the layout of Keponet Web Apps Version is to allow users more familiar with the layout of the Keponet, so makes user are easier to make configuration and operate this application.
| |
| − | <br> This is the Keponet layout:
| |
| − | <br> <strong>Picture</strong>
| |
| − | <br> a. Menubar.
| |
| − | <br> b. Expand / Collapse Button (Burger Button).
| |
| − | <br> c. Account Setting Button.
| |
| − | <br> d. Language Button.
| |
| − | <br> e. Review Page / Worksheet Page.
| |
| − | <br> f. Hotel Logo.
| |
| − | <br> g. Help Section. </p></td>
| |
| − | </tr>
| |
| − | <!--TABEL 2. USER PROFILE-->
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td valign=top><p align=justify>2. </p></td>
| |
| − | <td colspan=4 valign=top><p align=justify> </p>
| |
| − | <p align=justify> User Profile
| |
| − | <br> The user needs to update his profile to show the characteristics of users themselves. In profile page, users can see the personal information, change the avatar image, and find out the online status of all devices using their own account. Steps for updating the profile is:
| |
| − | <br> a. Click Account Setting button at top right corner of the page.
| |
| − | </p> </td>
| |
| − | </tr>
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td> </td>
| |
| − | <td width=2% valign=top><p align=justify> </p>
| |
| − | <p align=justify> b.
| |
| − | <br> c. </p>
| |
| − | </td>
| |
| − | <td colspan=3 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Click “Profile” (Initialized your name and department).
| |
| − | <br> In this section, you can see your personal information, detailed information about your job position, your online status with device information, and give avatar.</p>
| |
| − | </td>
| |
| − | </tr>
| |
| − | <!--TABEL 3. GETTING REFERRAL CODE.-->
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td valign=top><p align=justify>3. </p></td>
| |
| − | <td colspan=4 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Getting Referral Code.
| |
| − | <br> This feature contains a unique code that you can share and can be use by other hotels to register on Keponet sourced from your recommendations (Affiliates Program). You can access this feature if your account has access to the "Config Hotel" menu. Steps to get referral code is:
| |
| − | <br> a. Click Account Setting button at top right corner of the page.</p> </td>
| |
| − | </tr>
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td> </td>
| |
| − | <td width=2% valign=top><p align=justify> </p>
| |
| − | <p align=justify> b.
| |
| − | <br> c.
| |
| − | <br> d. </p>
| |
| | | | |
| − | </td>
| + | --> |
| − | <td colspan=3 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Click stripe (-) button, located under user staff position and department.
| |
| − | <br> Click “Copy link” button.
| |
| − | <br> Share that link to new user who will register to the Keponet. </p>
| |
| − | </td>
| |
| − | </tr>
| |
| − | <!--TABEL 4. CHANGES PASSWORD-->
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td valign=top><p align=justify>4. </p></td>
| |
| − | <td colspan=4 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Changes Password.
| |
| − | <br> The user must change his default password to protect his privacy. Steps to changes password is:
| |
| − | <br> a. Click Account Setting button at top right corner of the page. </p> </td>
| |
| − | </tr>
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td> </td>
| |
| − | <td width=2% valign=top><p align=justify> </p>
| |
| − | <p align=justify> b.
| |
| − | <br> c.
| |
| − | <br> d.
| |
| − | <br> e. </p>
| |
| | | | |
| − | </td>
| |
| − | <td colspan=3 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Click “Change Password” button.
| |
| − | <br> Fill your current password.
| |
| − | <br> Fill your new password and confirm your new password.
| |
| − | <br> Click “Changed Password” button. </p>
| |
| − | </td>
| |
| − | </tr>
| |
| − | </table>
| |
| − | </div>
| |
| − | <!--END OF TABEL REQUEST-->
| |
| | | | |
| | + | <!-- |
| | + | == The Excellent Features. == |
| | + | <p align=justify> The available features at [https://www.keponet.com Keponet] that can be used to help improve guest services at your hotel is:</p> |
| | + | <table width=100% border="0"> |
| | + | <tr> |
| | + | <td><strong>1.</strong></td> |
| | + | <td align=justify><strong>Automatic Escalation.</strong></td> |
| | + | <td rowspan="20"><span style="color:white">_</span></td> |
| | + | <td rowspan="2">[[File:Escalation.png|70px|link=|center|Automatic Escalation]]</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td> </td> |
| | + | <td align=justify> Timeliness in guest request procedures is very important right now. One second late, a bad impression will be part of the guest experience while staying at your hotel. |
| | + | <p align=justify>Are you worried? Don’t be worry. [https://www.keponet.com Keponet] can send alerts even to the CEO level if guest requests are late to fulfilled even if only one second.</p></td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><br></td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><strong>2.</strong></td> |
| | + | <td align=justify><strong>Kepolytics.</strong></td> |
| | + | <td rowspan="2">[[File:Kepolytics.png|60px|link=|center|Kepolytics]]</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td> </td> |
| | + | <td align=justify> The performance of hotel staff is one important element in guest request management. [https://www.keponet.com Keponet] can help you to analyze the performance of each staff member in every department. Thus, you will get detailed information about departments that require additional staff.</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><br></td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><strong>3.</strong></td> |
| | + | <td align=justify><strong>Multi Department.</strong></td> |
| | + | <td rowspan="2">[[File:Multi.png|60px|link=|center|Multi Department]]</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td> </td> |
| | + | <td align=justify> One guest request may involve more than one department. By using [https://www.keponet.com Keponet], you can assign several departments at once to fulfill these guest requests without having confusion.</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><br></td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><strong>4.</strong></td> |
| | + | <td align=justify><strong>Invite Other Team.</strong></td> |
| | + | <td rowspan="2">[[File:Invite.png|60px|link=|center|Invite Other Team]]</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td> </td> |
| | + | <td align=justify>This function is very useful when there are larger tasks and requires more human resources. All hotel staff can pull together to finish that task and not limited to the same department.</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><br></td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><strong>5.</strong></td> |
| | + | <td align=justify><strong>Chat In Task.</strong></td> |
| | + | <td rowspan="2">[[File:Chat.png|45px|link=|center|Chat is Task]]</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><strong> </strong></td> |
| | + | <td align=justify> The hotel staff can discuss everything that related to the work without intervention from other staff who are not related in completing guest requests. Remarkably, the chat in task will close automatically when the guest request is complete.</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><br></td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><strong>6.</strong></td> |
| | + | <td align=justify><strong>Attachment</strong></td> |
| | + | <td rowspan="2">[[File:Attachment.png|60px|link=|center|Chat is Task]]</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><strong> </strong></td> |
| | + | <td align=justify> Send photos, pictures, and even documents to support the information of the assignment to be sent. With the attachment feature in Keponet, the task information will be clearer thereby reducing misunderstanding between hotel staff.</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><br></td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><strong>7.</strong></td> |
| | + | <td align=justify><strong>Announcement / Alert</strong></td> |
| | + | <td rowspan="2">[[File:black_alert.png|50px|link=|center|Chat is Task]]</td> |
| | + | </tr> |
| | + | <tr> |
| | + | <td><strong> </strong></td> |
| | + | <td align=justify> This feature can be used to announce general information to other staff when a higher level staff member wants to hold a meeting with their staff. In addition, this feature can be used to signal danger signs if there are unplanned conditions such as natural disasters or terror threats that occur in the hotel area. </td> |
| | + | </tr> |
| | + | </table> |
| | | | |
| − | <!--TABEL D. ONLINE USERS-->
| + | --> |
| − | <div>
| |
| − | <table border=0>
| |
| − | <tr>
| |
| − | <td valign=top><p align=justify><strong> A. </strong></td>
| |
| − | <td colspan=5 valign=top><p align=justify><strong>General Information</strong>
| |
| − | <p align=justify>Before using Keponet on web apps version, users are advised to learn the Keponet layout of the web application version and make profile updates.</p></td>
| |
| − | </tr>
| |
| − | <!--TABEL 1. NAVIGATION-->
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td valign=top><p align=justify>1. </p></td>
| |
| − | <td colspan=4 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Navigation
| |
| − | <br> The reason of studying the layout of Keponet Web Apps Version is to allow users more familiar with the layout of the Keponet, so makes user are easier to make configuration and operate this application.
| |
| − | <br> This is the Keponet layout:
| |
| − | <br> <strong>Picture</strong>
| |
| − | <br> a. Menubar.
| |
| − | <br> b. Expand / Collapse Button (Burger Button).
| |
| − | <br> c. Account Setting Button.
| |
| − | <br> d. Language Button.
| |
| − | <br> e. Review Page / Worksheet Page.
| |
| − | <br> f. Hotel Logo.
| |
| − | <br> g. Help Section. </p></td>
| |
| − | </tr>
| |
| − | <!--TABEL 2. USER PROFILE-->
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td valign=top><p align=justify>2. </p></td>
| |
| − | <td colspan=4 valign=top><p align=justify> </p>
| |
| − | <p align=justify> User Profile
| |
| − | <br> The user needs to update his profile to show the characteristics of users themselves. In profile page, users can see the personal information, change the avatar image, and find out the online status of all devices using their own account. Steps for updating the profile is:
| |
| − | <br> a. Click Account Setting button at top right corner of the page.
| |
| − | </p> </td>
| |
| − | </tr>
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td> </td>
| |
| − | <td width=2% valign=top><p align=justify> </p>
| |
| − | <p align=justify> b.
| |
| − | <br> c. </p>
| |
| − | </td>
| |
| − | <td colspan=3 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Click “Profile” (Initialized your name and department).
| |
| − | <br> In this section, you can see your personal information, detailed information about your job position, your online status with device information, and give avatar.</p>
| |
| − | </td>
| |
| − | </tr>
| |
| − | <!--TABEL 3. GETTING REFERRAL CODE.-->
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td valign=top><p align=justify>3. </p></td>
| |
| − | <td colspan=4 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Getting Referral Code.
| |
| − | <br> This feature contains a unique code that you can share and can be use by other hotels to register on Keponet sourced from your recommendations (Affiliates Program). You can access this feature if your account has access to the "Config Hotel" menu. Steps to get referral code is:
| |
| − | <br> a. Click Account Setting button at top right corner of the page.</p> </td>
| |
| − | </tr>
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td> </td>
| |
| − | <td width=2% valign=top><p align=justify> </p>
| |
| − | <p align=justify> b.
| |
| − | <br> c.
| |
| − | <br> d. </p>
| |
| − | | |
| − | </td>
| |
| − | <td colspan=3 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Click stripe (-) button, located under user staff position and department.
| |
| − | <br> Click “Copy link” button.
| |
| − | <br> Share that link to new user who will register to the Keponet. </p>
| |
| − | </td>
| |
| − | </tr>
| |
| − | <!--TABEL 4. CHANGES PASSWORD-->
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td valign=top><p align=justify>4. </p></td>
| |
| − | <td colspan=4 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Changes Password.
| |
| − | <br> The user must change his default password to protect his privacy. Steps to changes password is:
| |
| − | <br> a. Click Account Setting button at top right corner of the page. </p> </td>
| |
| − | </tr>
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td> </td>
| |
| − | <td width=2% valign=top><p align=justify> </p>
| |
| − | <p align=justify> b.
| |
| − | <br> c.
| |
| − | <br> d.
| |
| − | <br> e. </p>
| |
| − | | |
| − | </td>
| |
| − | <td colspan=3 valign=top><p align=justify> </p>
| |
| − | <p align=justify> Click “Change Password” button.
| |
| − | <br> Fill your current password.
| |
| − | <br> Fill your new password and confirm your new password.
| |
| − | <br> Click “Changed Password” button. </p>
| |
| − | </td>
| |
| − | </tr>
| |
| − | </table>
| |
| − | </div>
| |
| − | <!--END OF TABEL ONLINE USERS-->
| |
| − | | |
| − | | |
| − | <!--TABEL E. KEPOLYTICS-->
| |
| − | <div>
| |
| − | <table border=1>
| |
| − | <tr>
| |
| − | <td valign=top><p align=justify><strong> E. </strong></td>
| |
| − | <td colspan=5 valign=top><p align=justify><strong> Kepolytics </strong>
| |
| − | <p align=justify>Review the data of hotel operational report based of any activities inside the software. This menu only can be access by Administrator, General Manager or authorized staff. In this menu, you can analyze items that are frequently requested, locations that have made requests, categories of items requested by hotel guests, and details of user log activity. To access this menu, you can do:</p></td>
| |
| − | </tr>
| |
| − | <!--TABEL 1. NAVIGATION-->
| |
| − | <tr>
| |
| − | <td> </td>
| |
| − | <td valign=top width=2%><p align=justify> </p>
| |
| − | <p align=justify> 1.
| |
| − | <br> 2.
| |
| − | <br> 3.
| |
| − | <br> 4.
| |
| − | </p>
| |
| − | </td>
| |
| − | <td colspan=4 valign=top width=98%><p align=justify> </p>
| |
| − | <p align=justify> Click “Kepolytics” menu.
| |
| − | <br> Choose the date range.
| |
| − | <br> Click “Filter” button.
| |
| − | <br> Click on hyperlink text to see the details.
| |
| − | </p>
| |
| − | </td>
| |
| − | </tr>
| |
| − | </table>
| |
| − | </div>
| |
| − | <!--END OF TABEL KEPOLYTICS-->
| |
