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Introducing KEPONET as the Guest Intelligent Service Application.

KEPONET is request management system in guest room & meeting room that is useful to improving the standard of handling request from hotel guests and make staff performance in prime condition to achieve customer satisfaction. We have developed this application with an accurate design and you need this application to boost guest marvelous experience by effectively enhance your staff performance to fulfill guest request.

Keponet - Guest Intelligent Service

KEPONET is also referred to as the "Guest Intelligent Service" application because of its ability to send a guest request to the related staff so can be rapidly handled, calculate the priority scale of requests, send problem to upper-level staff if there is a request that exceeds the service deadline determined by hotel management, and provide accurate results for analysis.

Why KEPONET?

There are several advantages in Keponet that can be considered to improve guest services at your hotel. These advantages are:

	_.	1.	Cloud Based Application.
			The Keponet application is a cloud-based application, so users do not need to configure the server. Another advantage is guaranteed data security, regular updates, and comprehensive. You don't need to pay extra for buying hardware or software, installation costs, maintenance costs, electricity costs for servers, server cooling costs, and the cost of IT experts to manage it. In addition, users can easily increase or reduce data storage capacity without the need to purchase additional equipment such as hard drives. This technology can also help in automatically backing up data and helping to recover damaged data.
		2.	Instant Deploy and Instant Access.
			The Keponet application is a cloud-based application, so users do not need You can access Keponet anytime and anywhere as long as it's connected to an Internet connection. All updates features made by the Keponet development team will be implemented regularly and thoroughly to users.
		3.	Customizable “Menu & Access Authorized” Features.
			Limit authorization rights that can be accessed by each user registered in your hotel.
		4.	Monitoring The Request Status of Guests In Real time.
			All requests will be recorded in the Data Bank of Keponet and can be monitored by authorized staff in the hotel in real time.
		5.	Overall Report Analysis.
			Review the data of hotel operational report based of any activities inside the Keponet. You can see reports about:

.___________.	a.	Performance Analytics for Individual staff or Departments.
		Managers can analyze the performance of each staff and department, so managers can know the performance every single staff and department who handle the guest requests the most from the other.
	b.	Guest Request Analytics Based On Location.
		The Keponet can find out which rooms often make requests to the hotel.
	c.	Analytics Of Request Based On Request Items.
		The system can analyze what items are often requested by guests.
	d.	Per Room Detailed Analysis.
		The hotel management can find out the details of requests every single room.
	e.	Guest Request Analytics Based On Location.
		Every single task can be analyzed by the system to find out the speed of service and best staff providing services to hotel guests.

Kepolytics as an Analysis Report.

The Excellent Features.

The available features at Keponet that can be used to help improve guest services at your hotel is:

1.	Automatic Escalation.	_
	Increasing the punctuality of your staff to accomplish guest requests to maximize the satisfaction of your guest. Our system will be send a notification to upper position when something not right or the request has not been completed and exceeds the time limit specified by the hotel manager.
2.	Kepolytics.
	Provide review and giving analysis of all hotels operational data based of any activities inside the software.
3.	Multi Department.
	A single guest request may imply lots of department in charge. Using Keponet, you can assign several related departments to serve the guest request without having confusion.
4.	Invite Other Team.
	This function is very useful when there are larger tasks and requires more human resources. All hotel staff can pull together to finish that task and not limited to the same department.
5.	Chat is Task.
	By using this feature, the staff can discuss anything related to work without interference and noise from other unrelated staff to completing this request.

The Difference.

By uses the Keponet application, we can ensure that your hospitality business will experience significant progress especially in the points of guest services. The benefits after your business uses Keponet is:

1.	Faster Service.
	Our system will do validity automatically and cut down all the long-winded steps when handling guest requests conventionally. This Will make an impact on guest services at your hotel to become FASTER than before using Keponet.
2.	Good Tracking System.
	All requests can be monitor by authorized staff only through their mobile. Our system also provides information about the status of requests, who is responsible for guest requests, and then extent to which the request has been processed.
3.	Great Analysis.
	Using the Kepolytics feature, the manager level can review, analyze, and provide an accurate assessment of all request activities that occur at the hotel. Our system can also display analyzes results that occurs today until the past few months. Even the split second time difference that occurs in all processes, Keponet can record and display correctly.

Subscription Package.

To use Keponet for a longer period, you must subscribe to Keponet by accessing "Subscription" page available in the Keponet web application version. We have several subscription packages to support operational activities in your hotel. Please select a subscription package that suits the conditions at your hotel.

Subscription Package	Starter Pack	Pro Pack	Ultimate Pack
Users	8	15	30
Payment for a year	Rp 6.600.000	Rp 9.900.000	Rp 18.000.000
Additional User(s)	Rp 100.000	Rp 75.000	Rp 50.000

For the first use, we recommend that you choose Pro Pack. Pro Pack is the best value package that we offer because the price is affordable and suitable for the average hotel conditions in our country.

How to get?

You must register first to use our application. After successfully registering, your hospitality business can try our application for free in 14 days and can be extended to 30 days. The trial period will be automatically starting after you verify your registration email and apply to limited users with restricted feature access too.

For additional information,Keponet operates in two different platforms. You can run it on PC browser to work on your personal computer and do master settings by visiting our web application. There is also Mobile version of the Keponet which available in iOS and Android version to operational usage. You can download it at App Store or Google Play Store.

Beside the interface, there is a little distinction functionality between PC browser and Mobile Version. To make arrangements regarding operational requirements at the hotel and work on your personal computer, you can use a PC browser by visiting our web application. However, to daily operational use, portability, and better usage experience; we recommended to using Keponet on Mobile Version.

KEPONET is web-based application platform and can be installed on your gadget by downloading the application on iOS and Android.
Download free now!

For more details, please visit our website.

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