First Use

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First Use Guide

You still need to do some further steps after registering to Keponet, that is making default settings.

This section will take you to know the flow that must be configured before the full implementation of Keponet application usage.

What you must configure before use Keponet ?

STEP 1

BASIC CONFIGURATION Update information on your hotel and do upgrade your subscription status. The user must change his default password to protect his privacy. Steps to changes password is: a. Click "Setting". b. Click “Config Hotel”. c. Fill Hotel Name column with your Hotel Name. d. Select the time zone that suits your hotel. e. Click "Update" button. For more details, please access the Manual Book page.

STEP 2

LOCATION CATEGORY Organizing the location inside the hotel. Steps to make default setting about location category is: a. Click "Setting". b. Click “Location”. c. Click "Location Category". d. Click "Add" button. e. Fill in the location type column with the location name in your hotel. f. Click “Save” button. g. FThe new location type will be shown in the list. For more details, please access the Manual Book page.

STEP 3

LOCATION DETAIL Set the room number and room name inside the hotel. Steps to make default setting about location detail is: a. Click "Setting". b. Click “Location”. c. Click "Location Category". d. Click "Add" button. e. Choose “Location Type” and type the room name. You can fill in with Room Number for guest room or Room Name for meeting room. f. Click "Save". g. The new location will be shown in the list. For more details, please access the Manual Book page.

STEP 4

DEPARTMENT & STAFF POSITION Managing department & staff position within the hotel. Steps to make default setting about department & staff position is: a. Click "Setting". b. Click “User Management”. c. Click “Department” for department default setting. Click "Staff position" to make staff level settings. d. Fill in all the available fields. e. Click "Save". f. All changes will be shown in the list. For more details, please access the Manual Book page.

STEP 5

USER LOGIN Classifiying each staff work in a hotel to be differentiated based on the position and department has been determined. Steps to make default setting about user login is: a. Click "Setting". b. Click “User Management”. c. Click "User Login" to make information settings for staff who can login to the application. d. Fill in all the available fields. e. Click "Save". f. All changes will be shown in the list. For more details, please access the Manual Book page.

STEP 6

ITEM TYPE Classifying of all items type that hotel guest may requested. Steps to make default setting about item type is: a. Click "Setting". b. Click “Item Request”. c. Click “Item Type”. d. Click “Add” button. e. Fill in the type of item requested in name column. f. Click "Save". g. The new item type will be shown in the list. For more details, please access the Manual Book page.

STEP 7

ITEM DETAIL CONFIGURATION manage all request from the guests and send it quickly to hotel staff in related division. Steps to make default setting about item detail is: a. Click "Setting". b. Click “Item Request”. c. Click “Item Detail”. d. Click “Add” button. e. Fill in the Department column with the department that must handle the request. f. Select Item Category. g. Fill in the name of request item in name column and please (√) the “Quantity Input” if the request item has quantity. h. Fill in the “Delegate To” form with the department and position that can handle the request item. All staff inputted in the “Delegate To” form will receive a notification if there is a new request item and by default it can void this item. i. Fill in the “Escalation” form column with the department and position that will receive notification if there is an unfinished request. j. Click "Save". k. The new item detail will be shown in the list. For more details, please access the Manual Book page.

STEP 8

Download Apps

Download mobile Keponet in iOS or Android for portability and get notify in real-time

For more details, please visit our website.

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