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Introducing KEPONET as the Guest Intelligent Service Application

KEPONET is request management system in guest room & meeting room that is useful to improving the standard of handling request from hotel guests and make staff performance in prime condition to achieve customer satisfaction. We have developed this application with an accurate design and you need this application to boost guest marvelous experience by effectively enhance your staff performance to fulfill guest request.

Keponet - Guest Intelligent Service

KEPONET is also referred to as the "Guest Intelligent Service" application because of its ability to send a guest request to the related staff so can be rapidly handled, calculate the priority scale of requests, send problem to upper-level staff if there is a request that exceeds the service deadline determined by hotel management, and provide accurate results for analysis.

Why KEPONET?

There are several advantages in Keponet that can be considered to improve guest services at your hotel. These advantages are:

1. Cloud Based Application.

The Keponet application is a cloud-based application, so users do not need to configure the server. Another advantage is guaranteed data security, regular updates, and comprehensive. You don't need to pay extra for buying hardware or software, installation costs, maintenance costs, electricity costs for servers, server cooling costs, and the cost of IT experts to manage it. In addition, users can easily increase or reduce data storage capacity without the need to purchase additional equipment such as hard drives. This technology can also help in automatically backing up data and helping to recover damaged data.

2. Instant Deploy and Instant Access.

You can access Keponet anytime and anywhere as long as it's connected to an Internet connection. All updates features made by the Keponet development team will be implemented regularly and thoroughly to users.

3. Customizable “Menu & Access Authorized” Features.

Limit authorization rights that can be accessed by each user registered in your hotel.

4. Monitoring The Request Status of Guests In Real time. All requests will be recorded in the data bank of Keponet and can be monitored by authorized staff in the hotel in real time.

6. Overall Report Analysis. Review the data of hotel operational report based of any activities inside the Keponet.

The Excellent Features.

The available features at Keponet that can be used to help improve guest services at your hotel is:

1. Automatic Escalation.

Increasing the punctuality of your staff to accomplish guest requests to maximize the satisfaction of your guest. Our system will be send a notification to upper position when something not right or the request has not been completed and exceeds the time limit specified by the hotel manager.

2. Kepolytics. Provide review and giving analysis of all hotels operational data based of any activities inside the software.

3. Multi Department. A single guest request may imply lots of department in charge. Using Keponet, you can assign several related departments to serve the guest request without having confusion.

4. Invite Other Team. This function is very useful when there are larger tasks and requires more human resources. All hotel staff can pull together to finish that task and not limited to the same department

The Difference.

By uses the Keponet application, we can ensure that your hospitality business will experience significant progress especially in the points of guest services. The benefits after your business uses Keponet is:

• Faster Service
• Good Tracking System
• Great Analysis

Subscription Package.

• Configuration settings list
• MediaWiki FAQ
• MediaWiki release mailing list
• Localise MediaWiki for your language
• Learn how to combat spam on your wiki

How to get?

Keponet is web-based application platform and can be installed on your gadget by downloading the application on iOS and Android.