What If

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UNDER CONSTRUCTION

What if a hotel guest wants to void their request?

Hotel staff who receive notice from hotel guests for request cancellations can contact the staff from relevant department or Front Office staff. The requirement that a hotel guest order can be voided is that request item is still in a new status or has not been handled by the staff on duty. Staff from the relevant departments can do voiding by accessing: 1. Tap on the request item that you want to void. 2. make sure you are on the "Detail Item" page. 3. Tap the “Void” button. 4. Type the reason why this item was voided. 5. Tap “Yes”. 6. This item will be voided and can’t be processed but is still recorded in the report.

What if a hotel guests wants to update their requests?

a.	Update items that are already in the request list.
	Hotel staff who receive notice from hotel guests for changes in their request can contact the staff from relevant department or Front Office staff. The requirement that a hotel guest order can be changed is that the request item is still in new status or has not been handled by staff on duty. Staff from the relevant departments can do updating request by accessing: 1. Tap on the request item that you want to change. 2. make sure you are on the "Detail Item" page. 3. Tap the “Edit” button. 4. In this page, hotel staff can edit quantity, note, or attachment.. 5. Tap the “Update” button. 6. All changes will be implemented.
b.	Update items that are not in the request list yet.
	Hotel staff who receive notice from hotel guests for changes in their request can contact the staff from relevant department or Front Office staff. The requirement that a hotel guest order can be changed is that the request item is still in new status or has not been handled by staff on duty. Staff from the relevant departments can do updating request by accessing: 1. Tap on the request item that you want to change. 2. make sure you are on the "Detail Item" page. 3. Tap the “Edit” button. 4. In this page, hotel staff can edit quantity, note, or attachment.. 5. Tap the “Update” button. 6. All changes will be implemented.

Commission For Affiliate Members

Affiliate member who have succeeded in making an agreement with a new clinet to join the Keponet using their referal links will get 10% commission from subscription package the clinet pay.

Commission For Affiliate Members

Affiliate member who have succeeded in making an agreement with a new clinet to join the Keponet using their referal links will get 10% commission from subscription package the clinet pay.

Commission For Affiliate Members

Affiliate member who have succeeded in making an agreement with a new clinet to join the Keponet using their referal links will get 10% commission from subscription package the clinet pay.